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Microsoft Word - Prodigy Service Manual -VerA_1116-2005_
Service Manual
PDA Phone Product
PRODIGY
HTC Proprietary
Confidential Treatment Requested
Rev. A
Nov 16, 2005
HTC Corp.
Engineering Mobility
HTC confidential
© 2001, HTC Corporation. All rights reserved.
TOTAL 92 CONT.ON. 2 PAGE NO. 1
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TITLE: Service Manual for PRODIGY
REV.
NO.
CONTENTS
DEP.
REVISED
APP´D STGE.PER.
XA Aug 13, 2005
First release
GSD
Technical
Support
Johnson Yang Henry_Lai
A Nov 16, 2005
Formal release for MP
stage
GSD
Technical
Support
Johnson Yang Henry_Lai
HTC confidential
© 2001, HTC Corporation. All rights reserved.
TOTAL 92 CONT.ON. 3 PAGE NO. 2
DATE
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Table of contents
1. I NTRODUCTION ······································································································· 5
2. P RODUCT S PECIFICATIONS ····················································································· 5
2.1 P RODUCT C ONFIGURATION ··············································································· 5
2.2 S PECIFICATIONS OF P RODIGY ··········································································· 6
3. L ABELING ············································································································· 10
3.1 M AIN UNIT R EGULATORY LABEL ······································································· 10
3.2 S ERIAL NUMBER DESCRIPTION ········································································ 10
4. S ERVICING T OOLS ································································································ 11
5. A SSEMBLING AND D ISASSEMBLING ········································································ 12
5.1 D ISASSEMBLING ····························································································· 12
5.2 A SSEMBLING ·································································································· 26
5.3 N OTIFICATION ONCE PERFORMING G OLDEN CAP REPLACEMENT ························ 37
5.4 N OTIFICATION ONCE PERFORMING M/B REPLACEMENT ····································· 38
5.5 N OTIFICATION ONCE PERFORMING LCM REPLACEMENT ···································· 39
5.6 N OTIFICATION ONCE PERFORMING R IGID -F LEX BD REPLACEMENT ····················· 40
5.7 N OTIFICATION ONCE PERFORMING LCM HOUSING OR K EYPAD BEZEL REPLACEMENT ········· 41
6. E QUIPMENT OF P ROBLEM D IAGNOSTICS ································································ 43
6.1 L IST OF T EST J IGS ·························································································· 43
6.2 H/W REQUIREMENT FOR PC ··········································································· 43
6.3 S OFTWARE REQUIREMENT ············································································· 43
7. D IAGNOSTIC P ROGRAMS ······················································································ 44
7.1 L IST OF T EST I TEMS ······················································································ 44
7.2 T EST I TEMS O PERATION ················································································· 45
7.3 H OW TO EXECUTE DIAG TEST PROGRAM ························································· 45
8. B ATTERY T EST /J UDGEMENT PROCEDURE ······························································ 46
8.1 C ERTIFICATION FLOW ····················································································· 46
8.2 C URRENT CONSUMPTION MEASUREMENT ························································· 47
8.3 W HOLE UNIT CHARGE AND DISCHARGE TEST ···················································· 50
8.4 B ATTERY P ERFORMANCE ON UNIT WITH R UN D OWN P ROGRAM ························ 51
9. LCM I NSPECTION C RITERIA ·················································································· 55
10.RF T EST ············································································································· 57
10.1 GSM FUNCTION TEST ··················································································· 57
10.2 H/W R EQUIREMENT ····················································································· 57
HTC confidential
© 2001, HTC Corporation. All rights reserved.
TOTAL 92 CONT.ON. 4 PAGE NO. 3
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10.3 TEST CONNECTION ························································································ 57
10.4 RF A NTENNA T EST S PEC . ············································································ 58
10.5 B LUETOOTH F UNCTION T EST ········································································ 62
10.6 WLAN F UNCTION T EST ················································································ 66
11. F IRMWARE OF OS/ R ADIO UPGRADE ···································································· 68
11.1 RUU ········································································································· 68
11.2 U PLOAD FIRMWARE CODE FROM MASTER UNIT TO MINI -SD CARD ················· 74
11.3 U SE P RE - LOADED MINI -SD CARD TO R E - FLASH U NIT ·································· 79
12.T ROUBLE SHOOTING AND R EPAIR ········································································· 80
13 S PARE PART LIST ································································································· 85
13.1 U NIT S PARE PART LIST ···················································································· 85
13.2 B OARD LEVEL S PARE PART LIST ······································································ 87
14. A PPENDIX ··········································································································· 88
A. C USTOMER , R ETAILER M ISJUDGMENT ······························································· 88
B. H OW TO PERFORM W ARM - RESET AND H ARD - RESET ········································· 90
C. R EMOVE M AIN BATTERY BEFORE T URN OFF UNIT ··············································· 90
D. R E - FLASH AGAIN ONCE FAILED DURING RE - FLASH PROCESS ······························· 90
E. I F UNIT HANG ON 100% WHILE USING RUU RE - FLASH ········································ 91
F. I F THE SCREEN IS FROZEN AFTER RE - FLASH ····················································· 91
G. I F UNIT CAN NOT TURN ON ················································································ 91
H. C OMPONENT COMPATIBLE REQUEST ································································· 91
I. D IAGNOSTIC CARD VS . UNIT ’ S SPL VERSION ····················································· 92
HTC confidential
© 2001, HTC Corporation. All rights reserved.
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NT.O
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1. Introduction
This manual provides the technical information to support service activities of PDA phone
(Prodigy). This document contains highly confidential information, any or all of this document
should not be revealed to any third party.
2. Product Specifications
2.1 Product Configuration
Standard Package
ITEM
CONTAINS
1
Main Unit
2
Stylus
3
AC Adapter w/ mini –USB plug
4
Stereo wired headset with microphone
5
Carrying Case
6
Car Kit
7
User’s Manual, Quick start guide, Sync., S/W (CD)
8
Battery
9
Travel charger
10
User’s Manual
HTC confidential
© 2001, HTC Corporation. All rights reserved.
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