The Treo 500v doesn't have a reset button, and Palm has yet to explain how to perform a hard reset to wipe all user data from the device. Here's how to do it: 1. Turn the handset off using the power button on the top edge. 2. Hold down the red Call End button on the right of the device and keep it pressed while you press the power button to turn the handset on again. 3. An on-screen message will prompt you to press Up on the five-way navigator button or Down if you want to cancel the operation ? release the power and Call End buttons, and press Up to begin the reset operation. 4. Wait several seconds while your data is erased and the Treo 500v is restored to its factory-fresh state.
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