Troubleshooting.pdf

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Alignment & Troubleshooting

4. Alignment & Troubleshooting

This chapter describes the main functions for service, such as the product maintenance method, the test

output related to maintenance and repair, EDC mode using method, Jam removing method, and so on. It

includes the contents of manual.

4.1 Alignment and Adjustments

4.1.1 Control Panel overview

1. ID Copy

You can copy both sides of the ID Card like a driver’s license to a single side of paper.

2. Direct USB Allows you to directly print iles stored on a USB Memory device when it is inserted into the USB

memory port on the front of your machine.

3. Display

Shows the current status and prompts during an operation.

4. Toner colors The toner colors shown below the LCD display co-works with the display messages. See Status

LED with the toner cartridge messages.

5. Wireless a /Status Shows the status of your machine.

6. Fax

Activates Fax mode.

7. Copy

Activates Copy mode.

8. Scan/Email

Activates Scan mode.

9. Menu

Enters Menu mode and scrolls through the available menus.

10. OK

Conirms the selection on the screen.

11. Back

Sends you back to the upper menu level.

12. Left/right arrow Scroll through the options available in the selected menu, and increase or decrease values.

When entering characters, use right key to add empty space.

13. Number keypad Dials a number or enters alphanumeric characters.

14. Address Book Allows you to search for stored email addresses.

15. Redial/Pause

In ready mode, redials the last number, or in Edit mode, inserts a pause into a fax number.

16. On Hook Dial

Engages the telephone line.

17. Stop/Clear

Stops an operation at any time. In ready mode, clears/cancels the copy options, such as the

darkness, the document type setting, the copy size, and the number of copies.

18. Black Start Starts a job in Black and White mode.

19. Color Start

Starts a job in Color mode.

a. CLX-3175FW only.

Service Manual

4-1

Samsung Electronics

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Alignment & Troubleshooting

4.1.2 Understanding The Status LED

The color of the Status LED indicates the machine’s current status.

Status Description

Off • The machine is powered off-line.

• The machine is in power save mode. When data is received, or any

button is pressed, it switches to on-line automatically.

• Wireless function can not be used.

Green Blinking • When the green LED slowly blinks, the machine is receiving data from

the computer.

• When the green LED rapidly brinks, the machine is printing data.

On • The machine is powered on and can be used.

• Wireless function can be used.

Red Blinking • A minor error has occurred and the machine is waiting for the error to be

cleared.

• The toner cartridge is low. Order a new toner cartridge.

You can temporarily improve print quality by redistributing the toner.

On • A problem has occurred such as a paper jam, cover is open or no paper

in the tray, so that the machine cannot continue the job.

• The toner cartridge is empty, exhausted, or needs to be changed.

Service Manual

4-2

Samsung Electronics

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Alignment & Troubleshooting

4.1.3 Paper path

ADF

Roller

Pick up

Roller

Exit

Roller

Scan

Roller

Fuser

T1

Roller

DEVE Y

ITB

DEVE M

OPC

DEVE C

T2

Roller

Waste

Tank

DEVE K

Regi.

Roller

LSU

Pick up

Roller

Cassette

Service Manual

4-3

Samsung Electronics

Pick up

Roller

Pick up

Roller

ADF

Roller

ADF

Roller

Exit

Roller

Exit

Roller

Scan

Roller

Scan

Roller

Fuser

T1

Roller

DEVE Y

ITB

DEVE M

DEVE C

OPC

T2

Roller

DEVE K

Waste

Tank

Regi.

Roller

LSU

Pick up

Roller

Cassette

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Alignment & Troubleshooting

4.1.3.1 Clearing Document Jams

When an original jams while passing through the ADF, [Document Jam] appears on the display.

1. Remove any remaining pages from the ADF.

Exit misfeed

2. Open the ADF cover.

1. Remove any remaining pages from the ADF.

2. Seize the misfeed paper, and remove the paper

from the document output tray by carefully

pulling it to the right using both hands.

1 AD F cove r

3. Pull the jammed paper gently out of the ADF.

3. Load the removed pages back into the ADF.

4. Close the ADF cover. Then load the removed

page(s), if any, back into the ADF.

Service Manual

4-4

Samsung Electronics

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Alignment & Troubleshooting

Roller misfeed

3. Close the scanner lid. Then load the removed

pages back into the ADF.

1. Open the scanner lid.

2. Seize the misfeed paper, and remove the paper

from the feed area by carefully pulling it to the

right using both hands.

4.1.3.2 Clearing paper jams

When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to

locate and clear the paper jam.

Message

Location of jam

Paper Jam 0

Open/Close Door

In the paper feed area or inside the machine

Paper Jam 1

Check Inside

Inside the machine

Paper Jam 2

Check Inside

Inside the machine and in the fuser area

Service Manual

4-5

Samsung Electronics

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