Apress - Enterprise Mac Administrators Guide (November 2009) (ATTiCA).pdf

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Apress - Enterprise Mac Administrators Guide (November 2009) (ATTiCA)
The complete guide
to Mac OS X administration
Enterprise Mac
Charles S. Edge Jr | Beau Hunter | Zack Smith
Administrator’s Guide
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Books for professionals By professionals ®
sure your users—and your organization—get the most out of their Macs.
We’ve compiled the best practices for you as a Mac administrator, introducing
you to the common issues you’ll face, and helping you build the best possible
environment for a large-scale Mac os X implementation.
But wait—in today’s design-centric universe, your users want more. With the
Mac’s strong presence in enterprises everywhere, your users expect a richer
end-user experience and to be treated as irst-class citizens on the network. in
this book we show you how you can deliver that ideal environment using Mac
os X, one your users will certainly appreciate.
in the diverse world of today’s enterprise, some of those users may need to
run Windows or linux applications, so we also show you how to deploy and
integrate Windows virtual machines on top of the Mac os. at the end of the
day, it comes down to making sure your users have the right tools at their
disposal so they can get their jobs done.
Whether you’re an iTil-practicing institution or simply looking for help in
managing your Mac os X leet, seamless integration is the goal—and we give
you the know-how to achieve it. Many of the best practices we share with you
are a combination of the norms that have emerged in the community and the
fundamentals of enterprise computing. By merging these two worlds, we give
you the tools to not only facilitate integration but also make sure your deploy-
ments go smoothly and result in happy users.
in this book, we help you go a step further and innovate the way you do busi-
ness. Whether you’re talking about how to package up a piece of software for
deployment or how to manage a preference, we’ll help you bridge the gap
between the existing enterprise and the enterprise of the future. Just imagine
an environment where users can choose whatever platform they want to sit
on their desks—and even seamlessly transition between them. We’ll take that
journey with you from initial imaging, to directory services integration, to the
long-term management issues you’ll encounter. With this book as your guide,
you’ll build and support that ideal enterprise environment!
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User level:
intermediate–advanced
i n Enterprise Mac Administrator’s Guide , we teach you what you need to make
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Enterprise Mac
Administrator’s Guide
■ ■ ■
Charles S. Edge Jr.,
Beau Hunter,
Zach Smith
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Enterprise Mac Administrator’s Guide
Copyright © 2009 by Charles S. Edge Jr., Beau Hunter, and Zach Smith
All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or by any information storage or retrieval
system, without the prior written permission of the copyright owner and the publisher.
ISBN-13 (pbk): 978-1-4302-2443-3
ISBN-13 (electronic): 978-1-4302-2444-0
Printed and bound in the United States of America 9 8 7 6 5 4 3 2 1
Trademarked names may appear in this book. Rather than use a trademark symbol with every
occurrence of a trademarked name, we use the names only in an editorial fashion and to the benefit of
the trademark owner, with no intention of infringement of the trademark.
Lead Editor: Michelle Lowman
Technical Reviewers: Joe Kissell, Dee-Ann LeBlanc, and Brad Lees
Editorial Board: Clay Andres, Steve Anglin, Mark Beckner, Ewan Buckingham, Tony Campbell, Gary
Cornell, Jonathan Gennick, Michelle Lowman, Matthew Moodie, Jeffrey Pepper, Frank
Pohlmann, Ben Renow-Clarke, Dominic Shakeshaft, Matt Wade, Tom Welsh
Project Manager: Debra Kelly
Copy Editors: Katie Stence and Sharon Terdeman
Composition: ContentWorks, Inc.
Indexer: Ann Rogers/Ron Strauss
Artist: April Milne
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The information in this book is distributed on an “as is” basis, without warranty. Although every
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any liability to any person or entity with respect to any loss or damage caused or alleged to be caused
directly or indirectly by the information contained in this work.
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