compaq evo n800c n800v n800w presario 2800.pdf

Maintenance and Service Guide

Compaq Evo Notebook N800c Series

Compaq Evo Notebook N800v Series

Compaq Evo Notebook N800w Series

Compaq Presario 2800 Mobile PC

Document Part Number: 268135-002

October 2002

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying computer features, components, and

spare parts, troubleshooting computer problems, and performing

computer disassembly procedures.

Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq

Information Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. Intel, Pentium, and SpeedStep are trademarks of the

Intel Corporation in the U.S. and/or other countries. All other product names

mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties

for Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

Second Edition October 2002

First Edition April 2002

Document Part Number: 268135-002

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 Computer External Components . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–16

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1

Selecting Computer Setup or Compaq Diagnostics . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing

Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics/Hardware Kit Components . 3–14

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18

Maintenance and Service Guide

iii

Contents

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . . 5–9

5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12

5.7 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.8 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33

5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.17 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . 5–42

5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44

5.19 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

Maintenance and Service Guide

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing

Index

Maintenance and Service Guide

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