Strategic Operations Management.pdf

Strategic Operations

Management

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Operations

Management

Second edition

Steve Brown, Richard Lamming,

John Bessant and Peter Jones

A MSTERDAM • B OSTON • H EIDELBERG • L ONDON • N EW YORK • O XFORD

P ARIS • S AN D IEGO • S AN F RANCISCO • S INGAPORE • S YDNEY • T OKYO

Strategic

Elsevier Butterworth-Heinemann

Linacre House, Jordan Hill, Oxford OX2 8DP

30 Corporate Drive, Burlington, MA 01803

First published 2000

Second edition 2005

The right of Steve Brown, Richard Lamming, John Bessant and Peter Jones

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ISBN 0 7506 6319 7

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