Question i have a pentium 3 computer,with windows xp,i have a virus scanner on it,and spyware also,my question is,why is my computer shutting down when i am working on it,i had it checked and they could not find anything wrong,they reloaded windows and it still shuts down,when i am on a site when i scroll the pages are all wavy when they go up or down. when it shuts down the screen is blue and it says beginning dump of physical memory,could you please let me know your opinion. thanks bonnie Get the answer below Sponsored Links Windows XP Log Management Collect, analyze, report & alert on logs from NT, XP, 2000/3 & others www.eventloganalyzer.com How to Focus Your Eyes How to Focus Without Glasses and Improve Your Vision Naturally! www.Program-for-Better-Vision.com Driver updates windows xp Quickly Update & Fix Your Drivers With The Top Rated Driver Software. Update-Your-Drivers.Com Error Repair Professional Repair Registry in 60 Seconds Download And Scan Your PC Now www.error-repair-pro.com/Registry Answer Hello Bonnie, This is normally a problem with graphic cards.It's drivers are either corrupt or the card itself is not properly seated in its slot. There are several methods to resolve this issue. Follow the instructions in the first section. If the problem is not resolved, proceed to the next section. I. Resize the Swap File When a serious error occurs, by default the system dumps the system state to the swap file for later retrieval. However, it is possible that the swap file is not properly cleaned up and the system thinks that it is rebooting from a crash. To resolve this, you will need to resize the swap file: 1. Click the Start button. 2. Right click the My Computer menu option, and then click Properties on the context menu that appears. 3. Click the Advanced tab, and then click the Settings button in the Performance section. The Performance Options window appears. 4. Click the Advanced tab, and then click the Change button in the Virtual Memory section. The Virtual memory window appears. 5. Click Custom Size, and then record the Initial Size and Maximum Size. 6. Set the Initial Size and Maximum Size to the same value as the amount of RAM that is installed in the system. 7. Click Set and then click OK. The system will advise you to restart the computer. 8. Click OK. 9. Click OK at the Performance Options window. The system prompts you to restart the computer. 10. Click Yes. After the system has restarted, repeat the above steps to restore the original Initial Size and Maximum Size values for your swap file. II. Delete the Minidump Files and the Sysdata.xml File When a serious error occurs, by default the system writes out a miniature memory dump along with an XML description of the system status (which notes the program at fault and other pertinent system data) that can be uploaded to Microsoft. If this data is not correctly closed out, the system may present a Serious Error screen upon boot. To resolve this problem, perform the following steps: 1. Click the Start button. 2. Right click the My Computer icon, and then click Explore on the context menu that appears. 3. Browse to the c:\Windows\Minidump directory. 4. Delete everything located in this directory. NOTE : You will need to be able to view hidden and system files and the system should not be hiding protected operating system files. 5. Browse to the c:\Documents and Settings folder. 6. Search for the following file: sysdata.xml file. 7. Delete all instances (you may find more than one) of this file. 8. Click the Start button, click Turn off the computer, and then click Restart. III. Disable the Automatically Restart setting This attacks the same class of Serious Errors that resizing the swap file fixes, but it tries to ensure that the errors do not happen beforehand. However, this does not help to rid the persistent Serious Error message after the fact. 1. Click the Start button. 2. Right click the My Computer icon, and then click Properties on the context menu that appears. 3. Click the Advanced tab and then click the Settings button in the Start-up and Recovery section. 4. Click to remove the check next to Automatically Restart checkbox and then click OK. 5. Click OK. The system will no longer automatically restart after a Serious Error message appears. IV. Disable Memory Dumps This option totally disables memory dumps altogether, which may help fix some persistent Serious Error messages. To disable memory dumps, perform the following steps: 1. Click the Start button 2. Right click the My Computer icon, and then click Properties on the context menu that appears. 3. Click the Advanced tab, and then click the Settings button in the Start-up and Recovery section. 4. In the Write debugging information tab, click to select (none) and then click OK. 5. Click OK. The system will no longer perform a memory dump when it encounters a Serious Error. Please do the above steps at your own risk.It is a microsoft process that solves the problem you're currently having. Regards, JayLe. PS:To make matters easier for yourself,print out the procedure.
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