Succeeding in Business and Life, the U.S. Military Way.pdf

OPERATION

EXCELLENCE

★

Succeeding in Business and Life—

The U.S. Military Way

Mark Bender

Lieutenant Colonel, U.S. Army, Retired

American Management Association

New York • Atlanta • Brussels • Chicago • Mexico City

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expert assistance is required, the services of a competent professional person should be

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Library of Congress Cataloging-in-Publication Data

Bender, Mark C. (Mark Christian), 1951–

Operation excellence : success strategies of the US military that will give you the winning

edge in business and in life / Mark Bender.—1st ed.

p. cm.

Includes bibliographical references and index.

ISBN 0-8144-0822-2

1. Success. 2. Military art and science—United States—Miscellanea.

I. Title.

BJ1611.2.B445 2004

158.1—dc22

2003025535

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system, or transmitted in

whole or in part, in any form or by any means, electronic, mechanical, photocopying,

recording, or otherwise, without the prior written permission of AMACOM, a division of

American Management Association, 1601 Broadway, New York, NY 10019.

Printing number

10 9 8 7 6 5 4 3 2 1

To Marilyn Bender

Whose analysis of Ulysses S. Grant’s eastern campaign was key to

my fifth-grade Civil War project. She gave me my love of books,

and an appreciation for the challenges and lessons of life.

Always looking to expand her own comfort zone, she trekked to

Israel to assist the Israeli Army in her seventies. She could observe

a spartan display of military barracks life at San Juan Capistrano

and remark, “Maybe they wanted it that way.”

This project was conceived beside the pool of her California

complex.

Thanks, Mom.

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