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Leadership Styles for Dealing with People
Part 2: Putting Effective Leader Styles to Work for You
John I. Cornelius, M.S., PMP
This paper is a continuation of last month’s article,
Leadership Styles for Dealing with People by Dr. Ed
Cornelius.
This month’s article features a downloadable self-
scoring Leader Style Questionnaire and some
practical ideas for putting effective leadership styles to
work for you.
Do people react differently depending
upon how you approach them?
In Part One of this article, we defined leadership
styles as the broad, characteristic way in which a
leader interacts with others in various situations and
occasions. We presented the leader style continuum
shown below.
Do people react differently depending
upon how you approach them?
Is there an optimum style for influencing
others?
What is your leadership style?
Should a leader change his or her style
when interacting with different people
and different situations?
Submissive Low Mid High Aggressive
Assertive Assertive Assertive
Degree of Assertiveness
We learn at an early age that people react differently
depending upon how we approach them. As toddlers
we learn that if we say “please,” adults are more likely
to respond favorably to us. As young adults, most of
us learn that we must first demonstrate to our parents
that we can operate within our existing boundaries
before we can expand our future boundaries. Ideally,
before we enter the world of work, we learn how to
make on-the-spot adjustments to our communication
and behavior styles to increase the likelihood that we
will achieve our desired outcomes.
© 2006 Collegiate Project Services
www.collegiateproject.com
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Thus the answer to our first question is that people
do change their behavior depending on how they are
approached.
Is there an optimum style for influencing
others?
Yes! When we choose assertive leader behaviors and
eliminate submissive and aggressive behaviors from our
style inventory, we are optimizing our effectiveness
for influencing others
Use the Low-Assertive, or Caring, approach
To encourage someone to express his or her
ideas more fully.
To help people become more self-sufficient by
encouraging them to think through issues.
To teach people how to take more individual
responsibility and ownership for their tasks and
responsibilities.
To help people understand the consequences of
their behavior choices by using an open,
questioning style.
Our experience is that when leaders approach people
using one of the low, mid, or high assertive styles they
are more likely to get positive results. People are more
likely to feel involved, respected, and willing to
respond with openness and honesty.
Use the Mid-Assertive, or Collaborative,
approach
To get someone actively involved in meaningful
discussions about problems and issues.
To encourage an interactive sharing of ideas and
opinions.
To help a person understand how to manage
multiple tasks in a work process or project.
To share decision making with others.
When leaders approach others using an aggressive
style, the response is often one of reluctant
compliance. The psychological affect might be one of
hurt, withdrawal, or even displaced anger.
Aggressive leaders tend to gain compliance from
others, but don’t usually get loyalty or respect.
Use the High-Assertive, or Compelling,
approach
To clearly state expectations.
When leaders use a submissive style the response is
not always healthy for the employee, the organization,
or the leader. Submissive leaders are often seen as
unable or unwilling to provide the support that is
needed by the employees or the organization. The
level of morale in their workgroups is
characteristically low.
What is Your Leadership Style?
How would you score yourself on this leader style
continuum? Click on the following link to download
the self-scoring Leader Style Questionnaire at
www.collegiateproject.com/articles/LeaderExercise.pdf
Should a leader change his or her style
when interacting with different people
and different situations?
We must be able to adapt our style choices to the
specific people or situations we face. Here are some
examples of when to use each style choice:
To demonstrate a more affirmative and direct
tone in your communications.
To communicate when time is short and there is
little time for discussion.
To deal with a procrastinator.
To persuade highly opinionated people to see
your point of view.
Summary
Leaders have choices in how they deal with people
and situations. By consciously choosing a leader style
that is most likely to give you the outcome response
that is needed, your effectiveness as a leader will
increase significantly.
If you found this article helpful and would
like to read more, please go to our website
at www.collegiateproject.com and browse
our ERP Library.
© 2006 Collegiate Project Services
www.collegiateproject.com
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