Service Manual Lenovo 3000 C100.pdf

Lenovo 3000 C100

Hardware Maintenance Manual

April 2006

This manual supports:

Lenovo 3000 C100

(MT 0761)

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page

84.

Second Edition (April 2006)

U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with

RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule

contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is

unable to accept this Program under these terms, then we provide this Program under the provisions set forth in

Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in

Data-General, FAR 52.227.14 (Alternate III).

Contents

. 1

About this manual . . . . . . . . . . . . 1

Important service information . . . . . . . . 1

Strategy for replacing FRUs . . . . . . . . . 1

Strategy for replacing a hard disk drive . . . . 2

Important notice for replacing a system board . . 2

How to use error messages . . . . . . . . 2

Strategy for replacing FRUs for Custom Model

Variant (CMV) products . . . . . . . . . . 2

Using PC Entitlement Warehouse (PEW) . . . . 3

Using eSupport . . . . . . . . . . . . 3

Using the HMM . . . . . . . . . . . . 3

Important information about replacing RoHS

compliant FRUs . . . . . . . . . . . . . 4

Diskette compatibility matrix . . . . . . . . . 5

Safety notices: multilingual translations . . . . . 5

Safety information . . . . . . . . . . . . 11

General safety . . . . . . . . . . . . 11

Electrical safety . . . . . . . . . . . . 11

Safety inspection guide . . . . . . . . . 13

Handling devices that are sensitive to

electrostatic discharge . . . . . . . . . . 14

Grounding requirements . . . . . . . . . 14

Laser compliance statement . . . . . . . . . 15

LCD-related symptoms . . . . . . . . . 37

Intermittent problems . . . . . . . . . . 38

Undetermined problems . . . . . . . . . 38

FRU replacement notices . . . . . . . . . . 39

Screw notices . . . . . . . . . . . . . 39

Retaining serial numbers . . . . . . . . . 39

Removing and replacing a FRU . . . . . . . . 42

1010 Battery pack . . . . . . . . . . . 43

1020 Optical drive . . . . . . . . . . . 44

1030 Hard disk drive . . . . . . . . . . 45

1040 DIMM slot cover and DIMM . . . . . . 46

1050 Cover, strip (E cover) . . . . . . . . 47

1060 Function board . . . . . . . . . . 48

1070 Keyboard . . . . . . . . . . . . 49

1080 MiniPCI adapter . . . . . . . . . . 51

1090 Fan . . . . . . . . . . . . . . 52

1100 Thermal module . . . . . . . . . . 53

1110 CPU . . . . . . . . . . . . . . 54

1120 LCD unit . . . . . . . . . . . . 55

1130 To p cover assembly (C cover) . . . . . 57

1140 Bluetooth daughter card (BDC) . . . . . 60

1150 Modem daughter card (MDC) . . . . . 61

1160 LED card . . . . . . . . . . . . 62

1170 System board, PC Card slot and bottom

cover (D cover) . . . . . . . . . . . . 63

2010 LCD front bezel (B cover) . . . . . . . 66

2020 Inverter card . . . . . . . . . . . 67

2030 LCD panel, LCD cable, hinges, and LCD

rear cover assembly . . . . . . . . . . 68

Locations . . . . . . . . . . . . . . . 70

Front view . . . . . . . . . . . . . . 70

Rear view . . . . . . . . . . . . . . 71

Bottom view . . . . . . . . . . . . . 71

Parts list . . . . . . . . . . . . . . . 72

Overall . . . . . . . . . . . . . . . 72

LCD FRUs . . . . . . . . . . . . . . 77

Keyboard . . . . . . . . . . . . . . 78

Recovery CDs . . . . . . . . . . . . 79

Corel software CDs . . . . . . . . . . . 80

Miscellaneous parts . . . . . . . . . . . 81

AC adapters . . . . . . . . . . . . . 81

Optional FRU . . . . . . . . . . . . 81

Common parts list . . . . . . . . . . . 82

Notices . . . . . . . . . . . . . . . . 84

Trademarks . . . . . . . . . . . . . . 85

. 17

Read this first . . . . . . . . . . . . . 17

What to do first . . . . . . . . . . . . 17

Related service information . . . . . . . . . 19

Service We b site . . . . . . . . . . . . 19

Restoring the pre-installed system . . . . . . 19

Passwords . . . . . . . . . . . . . . 20

Power management . . . . . . . . . . 22

Checkout guide . . . . . . . . . . . . . 24

Testing the computer . . . . . . . . . . 24

Detecting system information with PC-Doctor . . 26

Power system checkout . . . . . . . . . 26

. 29

Product overview . . . . . . . . . . . . 30

Specifications . . . . . . . . . . . . . 30

Status indicators . . . . . . . . . . . . 32

FRU tests . . . . . . . . . . . . . . 33

Fn key combinations . . . . . . . . . . 34

Symptom-to-FRU index . . . . . . . . . . 35

Error messages . . . . . . . . . . . . 35

iii

Introduction

General descriptions .

Lenovo 3000 C100 .

iv MT 0761

Introduction

About

this manual

This manual contains service and reference information for Lenovo 3000 C100 (MT

0761). Use this manual along with the advanced diagnostic tests to troubleshoot

problems.

The manual is divided into sections as follows:

v The common sections provide general information, guidelines, and safety

information required in servicing computers.

v The product-specific section includes service, reference, and product-specific

parts information.

Important

This manual is intended for trained service personnel who are familiar with

Lenovo 3000 products. Use this manual along with the advanced diagnostic

tests to troubleshoot problems effectively.

Before servicing a Lenovo 3000 product, be sure to review the safety

information under “Safety notices: multilingual translations” on page 5,

“Safety information” on page 11, and “Laser compliance statement” on page

15.

Important service

information

Important

BIOS and device driver fixes are customer-installable. The BIOS and device

drivers are posted on the customer support site

http://www.lenovo.com/support

Advise customers to contact the Customer Support Center at 800-426-7378 if

they need assistance in obtaining or installing any software fixes, drivers, and

BIOS downloards.

Customers in Canada should call the Customer Support Center at

800-565-3344 for assistance or download information.

Strategy

for replacing FRUs

Before replacing parts

Make sure that all software fixes, drivers, and BIOS downloards are installed

before replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary expense for replacing and

servicing FRUs:

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