how to use power phrases.pdf

How to Use Power Phrases

to Say What You Mean,

Mean What You Say, and

Get What You Want

Meryl Runion

McGraw-Hill

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DOI: 10.1036/0071457275

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Contents

Acknowledgments

Part 1 Why PowerPhrases?

An Idea Whose Time Has Come

1. Power Up, Stand Up, SpeakTall

2. PowerPhrases 101: The ABCs

of PowerPhrases

3. Poison Phrases: Respect-Robbing Words

That Weaken, Vicious Venom Phrases

That Maim

4. Do You Suffer from “PowerPhrase

Deﬁciency”? Take the PowerPhrase Quiz

and Find Out

Part 2 The Six Secrets of PowerPhrases

5. Secret #1: It’s What You Don’t Say:

A PowerPhrase Is Short

6. Secret #2: It’s in the Details:

A PowerPhrase Is Speciﬁc

7. Secret #3: Pick Winning Words That Work:

PowerPhrases Are Targeted

iii

Contents

8. Secret #4: The Power of the Simple Truth:

PowerPhrases Say What You Mean

9. Secret #5: Protect the Integrity of Your

Words: PowerPhrases Mean What You Say

10. Secret #6: There Is Power in Nice:

Don’t Be Mean When You Say It

11. A Personal Note about PowerPhrases

Part 3 PowerPhrases in Action

12. It Seems Like I’ve Known You Forever!

PowerPhrases to Perfect the Connection

13. Make Your Opinion Matter: PowerPhrases

to Say What You Think

14. The Secret Power of Communicating

Feelings: PowerPhrases to Say What

You Feel

15. Ask So You Will Receive: PowerPhrases to

107

Make Powerful Requests

16. The Power of Saying NO! PowerPhrases to

116

Refuse What You Don’t Want

17. Listen So They Speak Freely: PowerPhrases

124

to Get Them to Open Up

18. When You Really Blew It: PowerPhrases to

132

Apologize Sincerely without Groveling

19. To Get Good Answers You Need Good

138

Questions: Asking Questions with

PowerPhrases

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