Managing Psychological Factors in Information Systems Work An Orientation to Emotional Intelligence - Eugene Kaluzniacky.pdf

(3127 KB) Pobierz
Managing Psychological Factors in Information Systems Work: An Orientation to Emotional Intelligence
223113424.001.png
Managing Psychological
Factors in Information
Systems Work:
An Orientation to
Emotional Intelligence
Eugene Kaluzniacky
University of Winnipeg, Canada
Information Science Publishing
Hershey • London • Melbourne • Singapore
223113424.002.png
Acquisition Editor: Mehdi Khosrow-Pour
Senior Managing Editor: Jan Travers
Managing Editor: Amanda Appicello
Development Editor: Michele Rossi
Copy Editor:
Maria Boyer
Typesetter:
Sara Reed
Cover Design:
Lisa Tosheff
Printed at:
Yurchak Printing Inc.
Published in the United States of America by
Information Science Publishing (an imprint of Idea Group Inc.)
701 E. Chocolate Avenue, Suite 200
Hershey PA 17033
Tel: 717-533-8845
Fax: 717-533-8661
E-mail: cust@idea-group.com
Web site: http://www.idea-group.com
and in the United Kingdom by
Information Science Publishing (an imprint of Idea Group Inc.)
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: 44 20 7240 0856
Fax: 44 20 7379 3313
Web site: http://www.eurospan.co.uk
Copyright © 2004 by Idea Group Inc. All rights reserved. No part of this book may be reproduced
in any form or by any means, electronic or mechanical, including photocopying, without written
permission from the publisher.
Library of Congress Cataloging-in-Publication Data
Kaluzniacky, Eugene.
Managing psychological factors in information systems work : an
orientation to emotional intelligence / Eugene Kaluzniacky.
p. ; cm.
Includes bibliographical references and index.
ISBN 1-59140-198-4 (cloth) -- ISBN 1-59140-290-5 (pbk.) -- ISBN
1-59140-199-2 (ebook)
1. Emotional intelligence. 2. Computer programming--Psychological
aspects.
[DNLM: 1. Mental Health. 2. Occupational Health. 3. Emotions. 4.
Information Services--organization & administration. 5. Personality.
6. Social Behavior. WA 495 K14m 2004] I. Title.
BF576.K358 2004
004’.01’9--dc22
2003022610
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
All work contributed to this book is new, previously-unpublished material. The views expressed in
this book are those of the authors, but not necessarily of the publisher.
To the memory of Maurice Senkiw
Managing Psychological
Factors in Information
Systems Work:
An Orientation to
Emotional Intelligence
Table of Contents
Preface ...................................................................................................vii
Part I: Influential Psychological Factors .............................................1
Chapter I
The Myers-Briggs Personality Types ...................................................3
Overview .........................................................................................3
Historical Background ....................................................................6
MBTI at Work ..................................................................................7
MBTI in IT .......................................................................................9
Order of Preference .......................................................................17
Four Temperaments ......................................................................24
Personality Dimensions and System Development .......................29
Managing IS Personalities and Temperaments ............................36
Research and Application of MBTI in IT ......................................43
For the Beginner ...........................................................................57
Conclusion ....................................................................................59
Chapter II
Enneagram Personalities .....................................................................62
Introduction ...................................................................................62
Nine Basic Types ...........................................................................62

Plik z chomika:

Inne pliki z tego folderu:

Inne foldery tego chomika:

Zgłoś jeśli naruszono regulamin