INTERNATIONAL BUSINESS ENGLISH tests.pdf

New International Business English

UNIT 1 Face to face

Test

Vocabulary

EXCERCISE 1 Choose the best word to fit the gap.

1 It’s important to understand how other cultures behave so you don’t cause

A offence

B problem

C disaster

D behaviour

2 In some countries it is quite

to use the correct title when talking to business colleagues.

A offensive

B likely

C formal

D tricky

3 Having good

may help you to make deals more easily.

A entertaining

B manners

C demonstrations D handshaking

4 Ian has to be very organised as his work involves meeting tight

A problems

B responsibilities

C challenges

D deadlines

5 Lesley doesn’t like having to wait for other people to

work for her.

A generate

B solve

C resolve

D tackle

6 Paul enjoys working at Small World because he finds the

stimulating.

A installation

B environment

C application

D opportunity

7 If someone looks me straight in the eye without

I tend to think they are honest.

A yawning

B sighing

C blinking

D sniffing

8 Your body

usually gives other people information about how you really feel.

A appearance

B impression

C language

D relationship

9 Bob and Tony are business

and have arranged to meet at the sales conference.

A delegates

B customers

C associates

D officers

10 I’ve given the latest sales

to Mr Allen but he hasn’t had a chance to look at them yet.

A systems

B figures

C worksheets

D facts

EXERCISE 2 Fill in the gaps with the correct nationality.

1 He lives in Holland so he must be

2 She comes from the USA so I think she’s

3 They speak French so they could be

(France/Canada).

4 He’s a

but he can’t speak any Swedish.

5 I became a

citizen when I married a woman from Hungary.

New International Business English

Reading

EXERCISE 3 Put these sentences in the best order. Put a number, 1-4, in the space.

1 A Very well, thanks. Let’s get down to business, shall we?

B I’m fine, thanks. How are you?

C Hello again! How are you getting on?

D Yes, all right.

2 A Miss Smith, I’d like you to meet Mrs Jones.

B Oh, please call me Liz.

C How do you do, Mrs Jones?

D And I’m Claire.

3 A Oh, yes. I’ve heard of you.

B The name’s Alex White.

C I’d like to introduce myself.

D Pleased to meet you.

4 A I wondered if I might take Friday off?

B Yes. Tony, of course.

C Oh, Friday’s rather difficult.

D Mrs Lang, could I have a word please?

5 A What do you think?

B Yes, sure, Bob.

C Geoff, could you come over here a minute?

D Aha, yes, you’ve put a lot of work into it.

Visit the New International Business English website: www.cambridge.org/elt/nibe Resources include: interactive exercises, a Business English

glossary, articles and information on the Cambridge Business English Certificate examination.

New International Business English

UNIT 2 Letters, faxes and memos

Test

Vocabulary

EXERCISE 1 Choose the best word to fit the gap.

1 There is always a lot of

to attend to on a Monday morning.

A letters

B correspondence C communications D information

2 Please leave a message on the answer phone if you need to contact us

office hours.

A outside

B over

C through

D against

3 The annual general meeting was

in the conference centre.

A conducted

B provided

C run

D held

4 One of the

advantages of writing over talking to someone face-to-face is that you can

take your time.

A remaining

B related

C relative

D relevant

5 Make sure that the addressee’s job

is correct.

A title

B description

C name

D type

6 A well laid out letter always gives a good

A idea

B reaction

C impression

D effect

7 If you are

in attending, please let me know as soon as possible.

A concerned

B pleased

C sure

D interested

8 You must

your application by the end of the week.

A submit

B subject

C subscribe

D subcontract

9 There has been a

agreement to supply Texmills with our products and services.

A long-winded

B long-lasting

C long-standing

D long-lived

10 Managers should

staff to maintain the no-smoking policy throughout the building.

A suggest

B encourage

C support

D co-operate

New International Business English

Reading

EXERCISE 2 Fill in the appropriate word from the box.

Dear Mr Jacobs,

Thank you very much for your letter (1)

5 March. (2)

answer to your

request, we have (3)

in enclosing our latest (4)

and price list.

I would like to (5)

your attention to the special offers. These products are available at a

reduced price for a limited time only.

If you would like any (6)

information, please get in (7)

with me.

I look (8)

to hearing from you.

Yours (9)

Howard Johnson

Sales Manager

(10)

: catalogue, price list, special offers supplement.

pleasure

touch

catalogue

further

forward

enclosed

draw

faithfully

from

delight

notice

sincerely

Visit the New International Business English website: www.cambridge.org/elt/nibe Resources include: interactive exercises, a Business English

glossary, articles and information on the Cambridge Business English Certificate examination.

New International Business English

UNIT 3 On the phone

Test

Vocabulary

EXERCISE 1 Choose the best word to fit the gap.

1 Mrs Perez is writing to

the arrangements she made with you.

A conform

B confer

C confine

D confirm

. I’ll see if Mr Watson is available.

A Hold on

B Keep on

C Go on

D Stay

3 I’ll put you

to the Sales Department.

A over

B off

C through

D in

4 Oh, dear. I think I’ve

the wrong number.

A put

B done

C through

D dialled

5 I’m

Miss Johnson’s in a meeting.

A worried

B afraid

C concerned

D frightened

6 No. This is the Finance Department. I’ll check the

number.

A extension

B external

C exterior

D extraction

7 There are no public phones in here but there is a phone

in Market Street.

A room

B operator

C booth

D switchboard

8 Would you like me to fix up an

for you?

A application

B appointment

C arrangement

D attendance

9 Don’t make jokes on the phone as you may be

A misunderstood B misplaced

C mistaken

D misguided

10 You should always speak to customers

A slowly

B politely

C carefully

D kindly

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