################################################################################ Ubisoft Entertainment Assassin's Creed Revelations README.TXT 1.00 ################################################################################ Table of Contents ################################################################################ 1. Installation Instructions 1.1. System Requirements 1.2. Language Selection 2. Known Issues 2.1. Installing Graphics and Motherboard Drivers 2.2. Installing Sound Drivers 2.3. Installing DirectX 2.4. Bugs and Comments 3. Important Web Sites, Contact Information and Technical Support 3.1. Technical Support 3.2. Important Websites ################################################################################ 1. Installation Instructions ################################################################################ 1.1. System Requirements Minimum Configuration: Supported OS : Windows® XP SP3 / Windows Vista® SP2 /Windows 7® SP1 Processor: Intel Core®2 Duo E4300 @ 1.8 Ghz or AMD Athlon64 X2 4600+ @ 2.4GHZ RAM: 1.5 GB Windows® XP / 2 GB Windows Vista® - Windows 7® Video Card: 256 MB DirectX® 9.0–compliant card with Shader Model 3.0 or higher (see supported list) Sound Card: DirectX 9.0 – compliant sound card DirectX Version: DirectX® June2010 or newer (libraries included on disc) DVD-ROM: DVD-ROM dual-layer drive Hard Drive Space: 12 GB Peripherals Supported: Keyboard, mouse, optional controller * This product does not support Windows® 98/ME/2000/NT Recommended Configuration: Processor: Intel Core®2 Duo E6700 @ 2.6 GHz or AMD Athlon64 X2 6000+ @ 3.0Ghz or better Video Card: 512 MB DirectX® 9.0 – compliant card with Shader Model 5.0 or higher (see supported list) Sound: Surround Sound 5.1 capable sound card Peripherals: Keyboard, mouse, joystick optional (Xbox 360® Controller for Windows recommended) Supported Video Cards at Time of Release: AMD® Radeon® HD2000/3000/4000/5000/6000 desktop series nVidia GeForce® 8/9/GT200/GT400/GT500 desktop series Laptop versions of these cards may work but are NOT supported. These chipsets are the only ones that will run this game. For the most up-to-date minimum requirement listings, please visit the FAQ for this game on our support website at http://support.ubi.com. -------------------------------------------------------------------------------- 1.2. Language Selection The language selected at the start of the installation is the language that will be used in-game. To change the language, uninstall and reinstall the game, or go in the option menu for the spoken and subtitles languages. ################################################################################ 2. Installing Graphics and Motherboard Drivers If you experience any graphical problems, please install the latest video and motherboard drivers available for your Graphics Card. Links to the most popular Graphics Card and motherboard manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.1. Installing Sound Drivers If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound card manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.2. Installing DirectX Assassin's Creed Revelation requires DirectX runtime DLLs from August 2009 or later to run properly. To get the latest version of DirectX, please visit: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109 DirectX is also provided on the install disc in the folder Support\DirectX. If you receive an error message about missing DLL files, reinstall DirectX from the install disc to correct the problem. You may experience low performance issues with the DirectX June 2010 Redistributable. If the beta version was previously installed, the file d3d9d.dll is a debug version, which will run slower than the retail version. If it’s the case, install DX June 2010 from this address: http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d -------------------------------------------------------------------------------- 2.3. Known Issues * It is _not_ advisable to install the game into the Windows folder (usually C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\). * It is recommended to close all other running programs before installing the game, to reduce the risk of software conflicts. * Low overall performance when playing the game on a system containing an AMD Phenom (I) processor and an above average GPU (HD5770) * Mobile Solutions laptops are not yet fully supported and should be considered supported “as is” with the limitations that they impose * Game crachses on Core i7 2920XM @ 2.5Ghz (Sandy Bridge) laptop with the latest integrated HD 3000 Graphics from Intel. Try increasing the aperture size to 512 MB. * Turion X2 Dual Core @ 2.2Ghz / ATI Mobility laptop is unable to achieve a playable performance level * Menus might not be displayed correctly when using AMD Eyefinity * If using the Saitek P2600 Rumble Force Pad, it is recommended to use the drivers published by Saitek (see section 3.2) instead of the drivers that come with Windows. With the Windows drivers, you may need to remap the Up/Down axis of the right stick through the in-game options menu for it to work properly. * AMD Eyefinity and Matrox TripleHead2Go These peripherals are supported in the singleplayer mode but not in multiplayer. * MadCatz Modern Warfare controller To use this pad, install the madcatz, saitek software. Then use the pad in-game with a mouse/keyboard configuration. (the madcatz, saitek software emulates a mouse and keyboard) http://www.madcatz.com/Default.asp?Page=213 It works as a keyboard mouse emulator instead of native gamepad controls. * Generic controllers display problem in Hud and Menu On some controllers with letter buttons, the game will display them as numbers using DirectInput. * If using Realtek High Definition Audio, Soundmax HD Audio, or nForce Audio, you may experience sound anomalies. To work around the problem, reduce the Hardware acceleration slider to 'Basic' in the Windows Control Panel -> Sounds and Audio Devices -> Audio tab -> Advanced -> Performance tab. * Some SFX are playing too loud when the sfx setting is at 1. * If using an AMD dual-core processor, you may experience fast flickering of the in-game menu items. To work around this problem, install the AMD Dual-Core Optimizer available on the AMD web site (see section 3.2). * If you experience graphical corruption, make sure your graphics driver's control panel is _not_ configured to override application settings. * Full vibration support is only available if using the Xbox 360 controller. ################################################################################ 3. Important Web Sites, Contact Information and Technical Support ################################################################################ -------------------------------------------------------------------------------- 3.1. Technical Support Before contacting Ubisoft’s Technical Support Department, please read through this manual and the README file (on the game CD). You will also want to ensure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Finally, browse through our FAQ or search our support database at http://support.ubi.com. Here you will find the most recently updated information since the game’s release. Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling: -Complete product title (including version number) -Exact error message reported (if applicable) and a brief description of the problem you're encountering -Processor speed and manufacturer -Amount of RAM -Operating system -Graphics Card that you are using and amount of RAM it has -Make and speed of your CD-ROM or DVD-ROM drive -Type of sound card you are using Support Over the Internet This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 / 7 and contains the most up-to-date Technical Support information available, including patches for all of our games. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com. Contact Us by Webmail We no longer offer support via standard email, but we do provide support through webmail. By taking your questions directly through our website, we are able to respond to your questions much more quickly than we could through standard email. To send us a webmail simply log into our site at http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature. Most webmail contacts are responded to within two business days. Contact Us by Phone Contact Us by Phone: You can also contact us by phone by call...
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