Positive attitude.pdf

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A Positive Attitude
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A POSI + IVE
by Dan Auito
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ATTITUDE
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FRIENDSHIP IS NOT FREE; IT MUST BE EARNED!
We should try to do these things better:
1. Encourage others to talk about themselves.
2. Talk in the interest ranges of the things that people treasure most when talking to them.
3. Talk to people about themselves and recognize their importance.
4. Respect other peopleʼs good judgment and avoid arguments.
5. Never tell anyone they are wrong, we all will rationalize to the point of thinking we are
unequivocally right.
6. We should criticize ourselves before other people have a chance to; if you are wrong,
admit it!
7. Tread softly, you will go farther.
8. We should try to let our friends feel as though they have excelled us at some time or
another.
9. Let others do a great deal more of the talking.
10. Figure out why others think as they do; look at it from their viewpoint.
This material originally
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11. Show compassion toward others (this is yearned for).
12. Treat people with respect, dignity, honesty, truthfulness and willingness; they will gener-
ally emulate those feelings.
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13. Challenge others to do something better, never force them.
14. Call attention to mistakes indirectly (donʼt broadcast).
15. Make difficulties seem easy to conquer.
16. Praise minutest improvements and inspire hidden treasures in others.
17. Be friendly.
18. Force yourself to smile! (You will.)
19. Consider othersʼ good points.
20. Make others want to follow your suggestions.
21. Always appreciate peopleʼs time.
22. Be interested in everyone you meet.
23. Always remember: good manners are made up of petty sacrifices.
24. Remember names; a personʼs name is truly the most treasured phrase to that personʼs
ears. Use the I.R.A principles to help remember names.
25. Try saying this three (3) times: “Act enthusiastically and youʼll be enthusiastic.” It works.
26. Perfect yourself first, then worry about everyone else.
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IMPRESSION REPETITION ASSOCIATION (I.R.A.)
(What do they look like? Repeat their names five times. What do they do?)
27. Try to exercise a little sympathy, tolerance and kindness — it goes a lot further than a
short fuse.
28. Learn the difference between appreciation and flattery — one is from the heart, the other
is from the teeth.
29. Accept the fact that everyone is superior to you in one way or another, and learn from
that trait.
30. When not engaged in some definite problem-solving, most people think of themselves
95% of the time. If we could cut it to 50%, the results would be dramatic.
31. Why should people be interested in you and me, unless we are first interested in them?
32. We are all interested in what we want. Be a little different: Be interested in what the other
person wants and needs. (Get the other personʼs point of view and see things from his
angle as well as your own. Be interested in helping others, not only yourself.)
33. Try to do things without ulterior motives.
34. If we do things that require time, energy, unselfishness and thoughtfulness, we will make
many friends.
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35. The ability to listen is rarer than almost any other trait. (Listen and learn.)
36. This is an old one: Do unto others as you would have them do unto you. We all know
who wrote that one.
37. Do unto others as they would have you do unto them.
38. When dealing with people, use little phrases like, “Iʼm sorry to trouble you…,” “Would you
be so kind as to…,” “Wonʼt you please…,” “Would you mind…,” “Thank you.” They are the
hallmark of good breeding.
39. Be wiser than other people if you can, but do not tell them so.
IN BUSINESS, WE COULD TRY TO:
1. Be professional, follow procedures, donʼt be lazy.
2. Improve communication skills. (Keep people informed.)
3. Avoid procrastinating. (Maintain control and be effective. Plan and carry out tasks.)
4. Improve delegating skills. (Give authority and responsibility to others.)
5. Maintain orderly forms, applications, desks and files.
6. Have a sense of humor — but not too much.
7. Emphasize long-range relationships.
8. Have wide ranges of conversation topics: donʼt be narrow-minded.
9. Be able to absorb criticism objectively and constructively.
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