Assessment Methods in Recruitment Selection and Performance.pdf

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Assessment Methods in Recruitment, Selection & Performance : A Manager's Guide to Psychometric Testing, Interviews and Assessment Centres
ASSESSMENT
IN RECRUITMENT,
SELECTION &
PERFORMANCE
METHODS
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ASSESSMENT
IN RECRUITMENT,
SELECTION &
PERFORMANCE
A manager’s guide to psychometric
testing, interviews and assessment centres
Robert Edenborough
London and Sterling, VA
METHODS
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Contents
Preface
xi
Acknowledgements
xiii
1 Why selection and performance management?
1
Introduction
1
Selection and performance management
2
Psychometrics, assessment centres and structured interviews
2
A range of settings
3
Individual differences
7
Inputs and outputs
9
Competency
9
The importance of objectivity
13
Plan of the book
14
2 Historical perspectives
15
Psychometrics
15
Interviews
18
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vi
Contents
Assessment centres
21
Standard setting
22
Performance management
22
3 Testing explored
26
Personality measurement
30
Ability, aptitude and attainment
33
Interest inventories
39
Motivation
40
Educational testing
41
Clinical testing and its relation to performance
42
A special case: integrity testing
43
How psychometric tests are used in selection today
44
Introduction to practical issues in control and interpretation
45
Summary
46
4 Statistics and standards in psychometrics I
47
Introduction
47
Validity and reliability
48
Interpreting test results
51
Summary
66
5 Statistics and standards in psychometrics II
67
Regulatory issues
67
Competence and qualifications
69
Data protection
73
Equal opportunities
75
Disabilities
79
Copyright
79
Test design and construction
80
Afterthought on regulation
81
Summary
82
6 Tests and selection – the developing context
83
Mass testing to trial by sherry
83
Some favourite measures – club membership to age
84
Job definitions
90
Summary
95
7 Psychometrics and selection – the practice
96
Large-volume recruitment applications
96
One-off and shortlist assessment
112
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Contents
vii
Psychometrics and internal selection
117
Summary
119
8 Implementing psychometrics
121
Introduction
121
Information flows – building the picture
121
Other assessment methods
131
Further practical issues
131
9 Assessment centres
141
Scope and use
141
Exercise types
145
Summary
159
10 Other aspects of assessment centre technology
161
Assessor choice and training
162
Preparation and training programmes: assessors
163
Preparation for other roles in the assessment centre
167
Development centres
169
Practical issues about using assessment centres in
reorganization
176
Valuing diversity in assessment centre operations
178
Assessment centre elements used independently
179
Summary
179
11 Structure in interviewing: the scope of structured
interviews
181
The focus on behaviour
185
Deriving interview models
186
Criterion-based, competency-based and critical incident
interviews
190
Summary
195
12 More on structured interviews
197
Structured psychometric interviews (SPI)
197
The extended interview
205
The board or panel interview
206
Feedback and follow-up interviewing
208
Conclusion
210
Summary
210
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