hp pavilion ze2000 compaq presario m2000.pdf

Maintenance and Service

Guide

HP Pavilion ze2000 Notebook PC

Compaq Presario M2000 Notebook PC

Document Part Number: 377608-002

July 2005

✎

The information and procedures included in this Maintenance

and Service Guide apply to HP Pavilion ze2000 Notebook PC

and Compaq Presario M2000 Notebook PC models equipped

with Intel processors.

This guide is a troubleshooting reference used for maintaining

and servicing the computer. It provides comprehensive

information on identifying computer features, components, and

spare parts; troubleshooting computer problems; and performing

computer disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or

registered trademarks of Intel Corporation or its subsidiaries in the United

States and other countries. Bluetooth is a trademark owned by its proprietor

and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion ze2000 Notebook PC

Compaq Presario M2000 Notebook PC

Second Edition June 2005

First Edition February 2005

Document Part Number: 377608-002

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–18

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

Maintenance and Service Guide

iii

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Mini PCI Communications Module . . . . . . . . . . . . 5–16

5.9 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28

5.13 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.14 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41

5.16 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.17 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45

5.18 Battery Connector Board. . . . . . . . . . . . . . . . . . . . 5–47

5.19 Power Connector Board . . . . . . . . . . . . . . . . . . . . 5–50

5.20 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–52

5.21 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide

Product Description

The HP Pavilion ze2000 Notebook PC 1 and the

Compaq Presario M2000 Notebook PC 2 offer advanced

modularity, Intel® Mobile Pentium® M and Celeron® M

processors, and extensive multimedia support.

HP Pavilion ze2000 and Compaq Presario M2000

Maintenance and Service Guide

1–1

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