LearningExpress Computer Tech Career Starter 2nd.pdf

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TECHNICIAN
career starter
2nd edition
Joan Vaughn
with Jason R. Rich
New York
COMPUTER
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Copyright © 2001 LearningExpress, LLC.
All rights reserved under International and Pan-American Copyright Conventions.
Published in the United States by LearningExpress, LLC, New York.
Library of Congress of Cataloging-in-Publication Data:
Vaughn, Joan.
Computer technician career starter/ [Joan Vaughn, Jason R. Rich]—2nd ed.
p. cm.
ISBN 1-57685-374-8
1. Computer technicians—Vocational guidance. I. Rich, Jason R. II. Title.
TK7885.54 .V38 2001
621.39’023—dc21
2001018689
Printed in the United States of America
9 8 7 6 5 4 3 2 1
Second Edition
Regarding the Information in This Book
Every effort has been made to ensure accuracy of directory information up until press
time. However, phone numbers and/or addresses are subject to change. Please contact the
respective organization for the most recent information.
For Further Information
For information or to place an order, contact LearningExpress at:
900 Broadway
Suite 604
New York, NY 10003
Or visit our website at:
www.learnatest.com
 
Contents
Introduction
Why Enter the Computer Field?
vii
Chapter One
The Hottest Computer Technician Jobs
and How to Get Them
1
Software Technician
2
Hardware Technician
5
Network Technician
6
Internet Technician
8
Why Become a Computer Technician?
10
How to Become a Computer Technician
11
Chapter Two
All about Training Programs 25
What to Consider When Choosing a Training Program 26
Deciding On an Academic- or a Vendor-Affiliated
Training Program
41
How to Evaluate Training Programs
51
Questions to Ask about Training Programs
52
Selecting the Best Option for You
55
How to Make the Most of Your Training Program
56
Chapter Three
Financial Aid and Scholarships
for the Training You Need
63
Getting Started
64
Types of Financial Aid
67
Filing Your Forms
75
Financial Aid Checklist
76
Resources
76
v
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Contents
Chapter Four
How to Land Your First Job
83
Conducting Your Job Search
84
Finding the Jobs Available
86
Industry Newsletters and Magazines
95
Networking
96
Chapter Five
Writing Your Resume
101
Putting the Facts Together
110
How to Organize Your Resume
112
Resume Creation Tips
118
Keep Your Resume Clutter Free
122
Chapter Six
Cover Letters and the Job Interview Process
129
Keep Your Cover Letter Short
129
Participating in Successful Interviews
132
Participating In Internships
142
Chapter Seven
How to Succeed Once You’ve Landed the Job
147
Surviving Your First Weeks at a New Job
147
Managing Work Relationships: Basic Rules
149
Fitting into the Workplace Culture
157
Managing Your Time
159
Finding a Mentor
164
Promoting Yourself
166
A Few Final Thoughts
167
Appendix A
Computer-Related Associations
171
Professional Associations
171
Accrediting Associations
179
Appendix B
Additional Resources
183
Books
183
Online Resources
185
Job Hotlines
186
Magazines
186
Related Computer Jobs
187
vi
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Introduction
Why Enter the Computer Field?
COMPUTERS —they’re all around us. These technological marvels
somehow impact everyone’s life. Virtually every business in the world relies
on computer technology, while at the same time, millions upon millions of
homes currently have computers installed. With the evolution of the
Internet, computers are also changing the way people communicate. Thanks
to computers and today’s technology, the demand for skilled people to cre-
ate and utilize this technology is growing at a much faster pace than jobs in
the computer field can be filled. Thus there’s an incredible opportunity for
people looking to break into the computer field, and this book will intro-
duce you to just some of the areas where exciting and high-paying job
opportunities are available—not just in the United States, but worldwide.
This book is ideal for anyone looking to enter into the computer field,
whether you’re just graduating from school or seeking a career change. If
you enjoy working with technology as well as with people, there are many
different, exciting, and rewarding job opportunities in the computer field.
After all, you need to look no further than the Help Wanted section of a
major daily newspaper or the job listings at a popular career-related website
(such as the Monster Board—www.monster.com) to see a sampling of the
many computer-related jobs that are available right now for those who are
qualified to fill them. Some of the best jobs available are in the computer
field. If you have the drive and the necessary skills, you’ll quickly discover
that there are many ways to break into this field, and this book shows you
what the hottest computer-related positions are and how to get them, so you
can get started as soon as possible.
Due to the high and fast-growing demand for employees in the comput-
er field, even for entry-level positions, starting salaries are high, and earning
vii
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