Manual-ICT-090101-Uk.pdf

These operating instructions can be a helpful guide to assist you in using your new ISDN telecommunications equip-

ment (PABX system).

No matter whether your elmeg PABX is for your work or for your personal use, ease of use and enjoyment while using

the phone are guaranteed.

Please take a little time to try out the functions that are packed into this ISDN PABX so that you can learn to take ad-

vantage of the full range of features provided.

Declaration of conformity and CE mark

This device meets the requirements of the following EC directive R&TTE 6/3/EG:

»Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equip-

ment and telecommunications terminal equipment and the mutual recognition of their conformity«.

You can also request this EC declaration of conformity at the following Internet URL: http://www.funkwerk-ec.com.

The waste container symbol with the “X” through it on the device indicates that the device must be

disposed of separately from normal domestic waste at an appropriate waste disposal facility at the end

of its useful service life..

Reprinting of this document, even excerpts, is permitted only with the express consent of the publisher and with pre-

cise source information, regardless of the media used (mechanical or electronic).

Function descriptions included in this documentation which refer to software products of other manufacturers are

based on the software used and valid at the date the documentation was prepared or published. The product and

company names used in this documentation may be protected by trademarks.

Table of contents

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Loss of power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Making phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Making outside calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specific trunk bundle selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accepting calls (Pick-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Defining your own number for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Switching call authorization for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Trunk group reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Speed dialing from the telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Voice announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Switching a voice announcement for all numbers (day / night) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Room monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Malicious call identification (Tracing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Allocating Project Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

(keypad-function »Net fixed«) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Sending a fax from a multi-function terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Direct dial-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Inquiry call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Transferring calls with and without advance notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

(Explicit call transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Broker’s call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Three-party conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Silent signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call modes (Day- / Night) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Activating the switching function for an internal subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Follow me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Table of contents

Block dialing (Austria). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hotel functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Wake-up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

MWI Activate/ deactivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Door intercom device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Signaling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Switching contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Dial authorization with PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Modified code numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Communication / Call charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Terminating an Internet connection from the phone . . . . . . . . . . . . . . . . . . . . . 22

System menu for the PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuration of system features using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Service access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

RAS dial-in for gateway diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuration using a telephone (administrators) . . . . . . . . . . . . . . . . . . . . . . . 30

Description

The PABX is an ISDN telecommunications system (PABX) for interfacing with the Euro ISDN (DSSI) protocol. The

PABX is provided with external ISDN connections, which are configured for interfacing to the ISDN connections of

the network service provider. Depending on the type of PABX, ISDN connections can be set as required as internal or

as external ISDN connections. You can program the type of connection for the external ISDN connection either as a

multipoint connection (MSN), or as a point-to-point connection (DDI). Depending on the type of PABX, up to eight

analog terminals can be connected (base model). Module slots for the ISDN UP0 and a/b ports and for the POTS mo-

dule for analog, external ports and the VoIP Gateway for IP telephones are also provided, as is an «Expansion for the

elmeg ICT880» and an «Expansion for the elmeg ICT880-rack». Such an extension has its own ISDN and analog con-

nections. Further modules can be mounted. Internal numbers (the destination for the extension number with

point-to-point connection) between 0. . . 9999 can be freely assigned. The features provided for analog terminals can

only be used with terminals which use tone dialing and which are equipped with a flash button. Flash duration detec-

tion can be set by PC configuration.

Analog terminal devices that use pulse dialing can not be used for functions or codes. Please note that the buttons on

some ISDN terminals available on the market may limit the use of the features provided by the PABX system.

All terminal devices connected to the system must be »TC Terminals Guideline« or »R&TTE Guideline« approved.

Attention:

These operating instructions describe only the most important routines for installing and using the PABX. A des-

cription of the performance features is given under Help in the »Professional Configurator«, or in the description of

features on your CD.

Attention:

The first time you start the Configurator you will be asked to enter your user ID and password. Use »Service«

as your user ID and also »Service« as the password. Please note that these words are case-sensitive! Once

you’ve been logged on to the Configurator you can change your user ID and password as you like.

Safety notes

} Danger!! This sign is affixed to power supply cable. Unplug the mains plug before removing the enclo-

· Mind the storage and operation temperatures for the device listed in the technical specifications.

Only connect the device when the permissible ambient operating temperature has been reached.

· Please note that condensation on or in the unit must be prevented when moving from cold to

warm surroundings. Only remove the unit from the package when the permissible ambient ope-

rating temperature has been reached.

· You should not make calls or connect or disconnect any lines during thunderstorms.

· Only attach the connecting cords at the connections provided.

· Make sure phone cables are installed in a safe manner to prevent tripping.

· Avoid the following:

Direct sunlight

Sources of heat (for example radiators)

Electronic devices (for example stereo components, office equipment or microwave devices

Ingress of moisture or liquids

Aggressive fluids or vapors

Dusty environment

sure.

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