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HOW COACHING
WORKS
THE ESSENTIAL GUIDE
PRACTICE OF EFFECTIVE
JOSEPH O'CONNOR AND ANDREA LAGES
A & C BLACK • LONDON
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First published in Great Britain 2007
A & C Black Publishers Ltd
38 Soho Square, London W1 D 3HB
www.acblack.com
Copyright © Joseph O'Connor and Andrea Lages 2007
All rights reserved; no part of this publication may be reproduced, stored in
a retrieval system, or transmitted by any means, electronic, mechanical,
photocopying or otherwise, without the prior written permission of the
Publisher.
No responsibility for loss caused to any individual or organization acting or
refraining from action as a result of the material in this publication can be
accepted by A & C Black Publishers Ltd or the authors.
A CI P record for this book is available from the British Library.
ISBN: 9-780-7136-8261-8
This book is produced using paper that is made from wood grown in
managed, sustainable forests. It is natural, renewable and recyclable. The
logging and manufacturing processes conform to the environmental
regulations of the country of origin.
Design by Fiona Pike, Pike Design, Winchester
Typeset by RefineCatch Ltd, Bungay, Suffolk
Printed in the United Kingdom by Caligraving
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·CONTENTS
Introduction
Part One
1 Coaching on the Edge of Chaos
2 The History of Coaching: The People
3 The History of Coaching: The Times
Coaching for Development: Integrated Mental Training
and Positive Psychology by Lars-Eric Unestahl
11
21
32
49
PartTwo
Overview: Models of Coaching
1 Coaching in Europe and the United States: The
Inner Game, GROW and Coactive Coaching
Reflection on Coaching by John Whitmore
2 Integral Coaching
3 NLP Coaching
NLP and Coaching with a Capital 'C' by Robert Dilts
4 Positive Psychology Coaching
From Clinical to Positive Psychology: My Journey
to Coaching by Carol Kauffman
5 Behavioural Coaching
6 Ontological Coaching
Interview with Fernando Flores
7 An Integrated Model
53
57
74
77
90
103
109
123
130
143
157
162
PartThree
Measuring the Results of Coaching
197
Reflections on Coaching Psychology by Anthony M. Grant
209
2 Developmental Coaching
215
3 Post-modern Coaching
233
vii
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