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Other Books by Nancy Flynn
Instant Messaging Rules: A Business Guide to Managing Policies, Security, and
Legal Issues for Safe IM Communication, Nancy Flynn, (AMACOM)
E-Mail Rules : A Business Guide to Managing Policies, Security, and Legal Issues
for E-Mail and Digital Communication, Nancy Flynn and Randolph Kahn,
Esq., (AMACOM)
The ePolicy Handbook: Designing and Implementing Effective E-Mail, Internet,
and Software Policies , Nancy Flynn (AMACOM)
Writing Effective E-Mail: Improving Your Electronic Communication , Nancy
Flynn and Tom Flynn (Crisp)
E-Mail Management , Nancy Flynn (Thomson Learning)
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Blog Rules
A Business Guide to Managing Policy,
Public Relations, and Legal Issues
Nancy Flynn
American Management Association
New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco
Shanghai • Tokyo • Toronto • Washington, D. C.
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Special discounts on bulk quantities of AMACOM books are
available to corporations, professional associations, and other
organizations. For details, contact Special Sales Department,
AMACOM, a division of American Management Association,
1601 Broadway, New York, NY 10019.
Tel.: 212-903-8316. Fax: 212-903-8083.
Web site: www.amacombooks.org
This publication is designed to provide accurate and authoritative
information in regard to the subject matter covered. It is sold with the
understanding that the publisher is not engaged in rendering legal,
accounting, or other professional service. If legal advice or other expert
assistance is required, the services of a competent professional person
should be sought.
Although this book is designed to provide accurate and authoritative
information in regard to the subject matter covered, it is sold with the
understanding that the publisher and author are not engaged in rendering
legal, regulatory, technology, or other professional service. The book is
presented as a general overview and guide and does not provide legal,
regulatory, compliance, technology, communications, or security advice or
opinion on any topic contained within. The author of Blog Rules did
not and could not contemplate every situation, problem, or issue that
may arise when blogging, and this book does not purport to be exhaustive
of all situations that may arise when using, implementing, or relying on
blog tools and technologies. If legal advice or other expert assistance is
required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Flynn, Nancy, 1956–
Blog rules : a business guide to managing policy, public relations, and legal issues /
Nancy Flynn.
p. cm.
Includes bibliographical references and index.
ISBN-10: 0-8144-7355-5
ISBN-13: 978-0-8144-7355-9
1. Business communication—Blogs. 2. Customer relations—Technological
innovations. 3. Blogs. 4. Corporate culture. I. Title.
HD30.37.F59 2006
659.2—dc22
2006002362
2006 Nancy Flynn.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part,
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without
the prior written permission of AMACOM, a division of American Management Association, 1601
Broadway, New York, NY 10019.
Printing number
10987654321
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