How to Argue - Powerfully, Persuasively, Positively - J. Herring (Pearson, 2012) WW.pdf

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How to
Argue
Powerfully, Persuasively,
Positively
JONATHAN HERRING
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Vice President, Publisher: Tim Moore
Associate Publisher and Director of Marketing: Amy Neidlinger
Acquisitions Editor: Megan Graue
Editorial Assistant: Pamela Boland
Operations Specialist: Jodi Kemper
Cover Designer: Alan Clements
Managing Editor: Kristy Hart
Project Editor: Betsy Harris
Proofreader: Williams Woods Publishing
Compositor: Bronkella Publishing
Manufacturing Buyer: Dan Uhrig
© 2012 by Jonathan Herring
Published by Pearson Education, Inc.
Publishing as FT Press
Upper Saddle River, New Jersey 07458
Authorized adaptation from the original UK edition, entitled How to Argue by Jonathan Herring,
published by Pearson Education Limited, ©Jonathan Herring 2011.
This U.S. adaptation is published by Pearson Education, Inc., by arrangement with Pearson
Education Ltd, United Kingdom.
FT Press offers excellent discounts on this book when ordered in quantity for bulk purchases
or special sales. For more information, please contact U.S. Corporate and Government Sales,
1-800-382-3419, corpsales@pearsontechgroup.com. For sales outside the U.S., please contact
International Sales at international@pearsoned.com.
Company and product names mentioned herein are the trademarks or registered trademarks of
their respective owners.
All rights reserved. No part of this book may be reproduced, in any form or by any means,
without permission in writing from the publisher.
Printed in the United States of America
First Printing April 2012
ISBN-10: 0-13-298093-2
ISBN-13: 978-0-13-298093-7
Pearson Education LTD.
Pearson Education Australia PTY, Limited.
Pearson Education Singapore, Pte. Ltd.
Pearson Education Asia, Ltd.
Pearson Education Canada, Ltd.
Pearson Educación de Mexico, S.A. de C.V.
Pearson Education—Japan
Pearson Education Malaysia, Pte. Ltd.
Library of Congress Cataloging-in-Publication Data
Herring, Jonathan.
How to argue powerfully, persuasively, positively / Jonathan Herring.
p. cm.
ISBN 978-0-13-298093-7 (pbk. : alk. paper)
1. Persuasion (Psychology) 2. Interpersonal communication. I. Title.
BF637.P4H465 2012
168--dc23
2012006599
ii
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Contents
1
Golden Rule 1: Be prepared 3
2
3
4
5
6
7
8
9
10
Golden Rule 10: Maintain relationships 111
iii
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CONTENTS
How to argue with those you love 121
11
How to argue with your children 131
12
Arguments at work 145
13
How to complain 153
14
How to get what you want from an expert 165
15
Arguing when you know you’re in the wrong 175
16
Arguing again and again 183
17
Doormats 195
18
How to be a good winner 205
19
To recap 211
20
iv
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